Eugene Ho

S

Program Manager at Hartwell Health | ex-Shopee

Hartwell Health
Singapore · SGT (UTC+8)
6+ years experience
University of Indonesia
English, Mandarin
Learning
Messaging unavailable

Overview

I work on marketplace operations at Hartwell Health in Singapore. Rebuilt the planning process the company still runs every quarter. Launched operations in 6 cities. Before that: Shopee and Samsung Electronics. Most at home with supply growth and city launches. Swimming before work keeps me sane.

Good reasons to reach out
  • Mentors who have done this before
  • Speaking or podcast invitations
  • Second opinions on city launches decisions
  • Thoughtful intros to people in my field
Please don't message about
  • Agency or outsourcing pitches
  • Crypto token projects
Skills
city launchesunit economicssupply growth
LearningLearning something
closes in 3 months

Looking for feedback on my GitHub projects from someone in AI infrastructure

Goal
Build a portfolio project in marketplace operations that I'd be proud to show.
Where I am now
Working on it daily
Ideal mentor
Someone who has worked in marketplace operations for a few years
Cadence
Monthly
What I can offer back
Introductions in my college network

6 years in so far. Looking for honest feedback, once or twice a month.

Singapore · remote OKcity launchessupply growthunit economics
Open

Experience

  1. Program Manager
    Apr 2024 - Present
    Hartwell Health · 2 yr 6 mo · Contract · Singapore
    • Cut cost per order by 34% with routing and staffing changes.
    • Ran the marketplace ops program across 16 teams to launch on schedule.
    • Brought support first-response time from 8 hours to under 1.
  2. Operations Associate
    Aug 2021 - Apr 2024
    Shopee · 2 yr 8 mo · Full-time · Singapore
    • Secured 8 payments licences.
  3. Operations Associate
    Oct 2020 - Aug 2021
    Samsung Electronics · 10 mo · Full-time · Singapore
    • Built the privacy programme for launches in 5 countries.
    • Negotiated 449 commercial agreements a year.

References

No references yet.

Education

  1. University of Indonesia
    BSc, Operations Research
    2015 - 2019

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
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