Fahad AlKetbi

Solutions Engineer at Fiverr · solutions engineering, integrations

Fiverr

Dubai, UAE · GST (UTC+4)

5+ years experience

Qatar University

English, Arabic

Messaging unavailable

Overview

Currently at Fiverr, where I work on solutions engineering. Cut churn on the solutions book from 14% to 4%. Kept net revenue retention above 133% on a $25 million book. Trail runner and occasional climber.

Good reasons to reach out

Questions about solutions engineering
Working sessions on technical discovery

Please don't message about

Crypto token projects
Unpaid work or spec projects
SEO and link-building offers

Travels often; replies within 48 hours

Skills

integrationsdemossolutions engineeringSQLtechnical discovery

Experience

Solutions Engineer
Oct 2025 - Present
Fiverr · 1 yr · Full-time · Dubai, UAE
- Onboarded 74 enterprise customers.
- Kept net revenue retention above 118% on a $19 million book.
- Cut churn on the solutions book from 9% to 4%.
Customer Success Manager
Jun 2022 - Oct 2025
Visa · 3 yr 4 mo · Full-time · Dubai, UAE
- Kept net revenue retention above 122% on a $19 million book.
- Cut churn on the solutions book from 11% to 4%.
Customer Success Manager
Oct 2021 - Jun 2022
du · 8 mo · Full-time · Dubai, UAE
- Cut churn on the solutions book from 9% to 6%.

References

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Education

Qatar University
BSc, Computer Science
2016 - 2020

Details

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