Grant Reynolds

S

UX Researcher at Northgate Digital · User research

Northgate Digital
Pittsburgh, PA · ET (UTC-5)
3+ years experience
Penn State
English
Messaging unavailable

Overview

UX Researcher at Northgate Digital, focused on user research. Shipped the research redesign that lifted task completion 25%. Cut support tickets about research by 29% with clearer copy and states. Most at home with user research and usability testing. I teach a weekend class on user research.

Good reasons to reach out
  • Second opinions on interviews decisions
  • Speaking or podcast invitations
  • Working sessions on jobs to be done
Please don't message about
  • Generic networking requests
  • Offshore staffing offers
Skills
jobs to be doneoperationsuser researchinterviewssynthesisusability testing

Experience

  1. UX Researcher
    Oct 2023 - Present
    Northgate Digital · 3 yr · Contract · Pittsburgh, PA
    • Brought the research flows to WCAG 2.2 AA.
    • Ran 95 usability sessions and turned them into a research repository.
    • Cut support tickets about research by 54% with clearer copy and states.

References

No references yet.

Education

  1. Penn State
    BS, Industrial Design
    2018 - 2022

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

Trusted Partners

Sponsored