Harshita Agarwal

S

Senior Program Manager at Walmart Global Tech | ex-Amazon

Walmart Global Tech
Chandigarh, India · IST (UTC+5:30)
8+ years experience
Srishti Manipal Institute
English, Hindi, Punjabi
Open to work
Messaging unavailable

Overview

Based in Chandigarh. I work on business operations at Walmart Global Tech. Rebuilt the planning process the company still runs every quarter. Brought support first-response time from 9 hours to under 1. Before that: Amazon and Airtel. Most at home with process design and SQL. Marathoner (3 so far).

Good reasons to reach out
  • Roles in business operations
  • Questions about business operations
  • Second opinions on OKRs decisions
  • Thoughtful intros to people in my field
Please don't message about
  • SEO and link-building offers
  • Offshore staffing offers

Prefers short, specific messages

Skills
process designSQLOKRsbusiness operations
Open to workLooking for a role
closes in 3 months

Next role: Program Manager in agritech, Chandigarh or hybrid

Target roles
Program Manager
Level
Mid
Industries
Fintech, AI infrastructure
Work mode
On-site
Available
Immediately
Work authorization
Indian citizen
What I'm looking for
A team that ships weekly and owns bizops end to end.
Not interested in
Agencies and outsourcing firms

8 years in business operations. Strongest at process design and OKRs. Available from next month.

Chandigarh, Indiaokrssqlprocess design
Open

Experience

  1. Senior Program Manager
    Dec 2023 - Present
    Walmart Global Tech · 2 yr 10 mo · Contract · Chandigarh, India
    • Cut cost per order by 30% with routing and staffing changes.
    • Rebuilt the planning process the company still runs every quarter.
  2. Program Manager
    Jul 2021 - Dec 2023
    Amazon · 2 yr 5 mo · Full-time · Chandigarh, India
    • Brought support first-response time from 26 hours to under 2.
  3. Operations Associate
    Jan 2020 - Jul 2021
    Airtel · 1 yr 6 mo · Full-time · Chandigarh, India
    • Negotiated 566 commercial agreements a year.
    • Secured 2 payments licences.
  4. Operations Associate
    Oct 2018 - Jan 2020
    EY · 1 yr 3 mo · Full-time · Chandigarh, India
    • Negotiated 512 commercial agreements a year.
    • Secured 8 payments licences.

References

No references yet.

Education

  1. Srishti Manipal Institute
    B.Des, Mechanical Engineering
    2013 - 2017

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

Trusted Partners

Sponsored