Ido Ashkenazi

Overview

Currently at Northwind Systems, where I work on supply chain. Cut cost per order by 36% with routing and staffing changes. Ran the supply chain program across 25 teams to launch on schedule.

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Experience

1. Chief of Staff

   Sep 2024 - Present
   Northwind Systems · 2 yr 1 mo · Full-time · Tel Aviv, Israel
   • Launched operations in 9 cities.
   • Brought support first-response time from 29 hours to under 1.
   • Cut cost per order by 20% with routing and staffing changes.
2. Operations Manager

   May 2023 - Sep 2024
   Qatar Airways · 1 yr 4 mo · Full-time · Tel Aviv, Israel
   • Cut cost per order by 22% with routing and staffing changes.
   • Brought support first-response time from 19 hours to under 1.
3. Senior Program Manager

   Dec 2019 - May 2023
   KPMG · 3 yr 5 mo · Full-time · Tel Aviv, Israel
   • Rebuilt the planning process the company still runs every quarter.
   • Cut cost per order by 39% with routing and staffing changes.
4. Operations Associate

   Nov 2016 - Dec 2019
   Etihad Airways · 3 yr 1 mo · Full-time · Tel Aviv, Israel
   • Secured 2 payments licences.
5. Operations Associate

   Nov 2014 - Nov 2016
   Check Point Software · 2 yr · Full-time · Tel Aviv, Israel
   • Built the privacy programme for launches in 28 countries.
   • Negotiated 175 commercial agreements a year.

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Education

1. Khalifa University

   BSc, Industrial Engineering
   2007 - 2011