Isabella Echeverri

Operations Manager at dLocal · Marketplace operations · supply growth, unit economics

dLocal

Buenos Aires, Argentina · ART (UTC-3)

9+ years experience

IESE

English, Spanish, Mandarin

Messaging unavailable

Overview

Operations Manager at dLocal, focused on marketplace operations. Brought support first-response time from 28 hours to under 2. Most at home with city launches and supply growth. I write a small newsletter about marketplace operations.

Good reasons to reach out

Working sessions on unit economics
Second opinions on supply growth decisions

Please don't message about

Crypto token projects
Offshore staffing offers
SEO and link-building offers

Replies on weekday evenings

Skills

unit economicssupply growthcity launches

Experience

Operations Manager
Nov 2022 - Present
dLocal · 3 yr 11 mo · Full-time · Buenos Aires, Argentina
- Launched operations in 23 cities.
- Rebuilt the planning process the company still runs every quarter.
- Cut cost per order by 33% with routing and staffing changes.
Program Manager
May 2021 - Nov 2022
Globant · 1 yr 6 mo · Full-time · Buenos Aires, Argentina
- Launched operations in 23 cities.
- Rebuilt the planning process the company still runs every quarter.
Operations Associate
Nov 2018 - May 2021
McKinsey & Company · 2 yr 6 mo · Full-time · Buenos Aires, Argentina
- Secured 2 payments licences.
- Built the privacy programme for launches in 28 countries.
Operations Associate
Oct 2017 - Nov 2018
Clip · 1 yr 1 mo · Full-time · Buenos Aires, Argentina
- Built the privacy programme for launches in 8 countries.
- Secured 8 payments licences.

References

No references yet.

Education

IESE
MBA, Business Administration
2019 - 2021
UNAM
Licenciatura, Industrial Engineering
2012 - 2016

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