Imani Latoya Wilson

S

Program Manager at Dovetail Health · Business operations · SQL, process design

Dovetail Health
Denver, CO · MT (UTC-7)
3+ years experience
Duke University
English
Messaging unavailable

Overview

4 years in operations, the last 3 at Dovetail Health, where I work on the bizops team. Cut cost per order by 36% with routing and staffing changes. Ran the bizops program across 8 teams to launch on schedule. Most at home with strategy and business operations. Chess on lunch breaks.

Good reasons to reach out
  • Working sessions on SQL
  • Second opinions on strategy decisions
Please don't message about
  • Crypto token projects
  • Generic networking requests
  • Offshore staffing offers

Checks messages twice a week

Skills
strategyOKRsSQLprocess designbusiness operations

Experience

  1. Program Manager
    May 2023 - Present
    Dovetail Health · 3 yr 5 mo · Full-time · Denver, CO
    • Brought support first-response time from 9 hours to under 2.
    • Cut cost per order by 19% with routing and staffing changes.
    • Ran the bizops program across 17 teams to launch on schedule.

References

No references yet.

Education

  1. Duke University
    BS, Operations Research
    2017 - 2021

Details

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