Izzah Rania Othman

S

Customer Success Manager, Singtel - implementation · Gainsight · APIs

Singtel
Singapore · SGT (UTC+8)
2+ years experience
Bandung Institute of Technology
English, Mandarin
Open to work
Messaging unavailable

Overview

Based in Singapore. I work on enterprise onboarding at Singtel. Onboarded 58 enterprise customers. Most at home with project management and Gainsight. Collector of fountain pens.

Good reasons to reach out
  • Roles in enterprise onboarding
  • Second opinions on APIs decisions
Please don't message about
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Usually replies within a day

Skills
APIsproject managementimplementationGainsight
Open to workLooking for a role
closes in 3 months

Customer Success Manager roles in public sector tech - Singapore or remote

Target roles
Customer Success Manager
Level
Senior
Industries
AI infrastructure, Developer tools
Work mode
Remote
Available
From next quarter
Work authorization
Open to relocating
What I'm looking for
Early-stage company (Series B) where enterprise onboarding is core to the product.
Not interested in
Contract-only roles

2 years in enterprise onboarding. Strongest at implementation and project management. Open to the right conversation.

Singapore · remote OKapisimplementationgainsight
Open

Experience

  1. Customer Success Manager
    Oct 2024 - Present
    Singtel · 2 yr · Full-time · Singapore
    • Kept net revenue retention above 125% on a $34 million book.
    • Cut churn on the onboarding book from 10% to 6%.
    • Onboarded 117 enterprise customers.

References

No references yet.

Education

  1. Bandung Institute of Technology
    BEng, Business Administration
    2020 - 2024

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
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