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Jaskaran Arshdeep Toor

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Chief of Staff at Kestrel Works | ex-Accenture

Works at
Kestrel Works
Location
New Delhi, India · IST (UTC+5:30)
Experience
11+ years experience
Education
Symbiosis International University
Languages
English, Hindi

Overview

Currently at Kestrel Works, where I work on business operations. Brought support first-response time from 9 hours to under 2. Before that: Accenture and Persistent Systems. Most at home with procurement and strategy. Chess on lunch breaks.

Good reasons to reach out
  • People who want to build this with me
  • Roles in business operations
  • Speaking or podcast invitations
  • Questions about business operations
Please don't message about
  • Unpaid work or spec projects
  • Generic networking requests

Replies within two days

Skills
process designstrategyOKRsbusiness operationsprocurementSQL
Open to workLooking for a role
closes in 3 months

Senior Chief of Staff roles in creator tools - New Delhi or remote

Target roles
Senior Chief of Staff
Level
Staff / Principal
Industries
Logistics, Consumer apps
Work mode
Remote
Available
Immediately
Work authorization
Indian citizen, open to relocating
What I'm looking for
A team that ships weekly and owns bizops end to end.
Not interested in
Night shifts

14 years in business operations. Strongest at process design and SQL. Available immediately.

New Delhi, Indiasqlprocurementstrategy
Co-founderLooking for a co-founder
closes in 3 months

Need a design-minded co-founder: GST reconciliation in the UK

The idea
GST reconciliation in the UK
Stage
Customer interviews
I bring
15 years in business operations
Looking for
Operator who has scaled a team
Commitment
Part-time to start
Location
New Delhi or remote

I bring 14 years of business operations (currently Kestrel Works). Ideally you've sold to enterprises. Incorporated, self-funded so far.

New Delhi, Indiaokrsstrategysql

Experience

  1. Chief of Staff
    Jul 2025 - Present
    Kestrel Works · 1 yr 4 mo · Full-time · New Delhi, India
    • Ran the bizops program across 25 teams to launch on schedule.
    • Launched operations in 18 cities.
  2. Operations Associate
    Jan 2023 - Jul 2025
    Accenture · 2 yr 6 mo · Full-time · New Delhi, India
    • Negotiated 460 commercial agreements a year.
  3. Program Manager
    Aug 2020 - Jan 2023
    Persistent Systems · 2 yr 5 mo · Full-time · New Delhi, India
    • Brought support first-response time from 27 hours to under 1.
  4. Operations Manager
    Mar 2019 - Aug 2020
    Uber · 1 yr 5 mo · Full-time · New Delhi, India
    • Rebuilt the planning process the company still runs every quarter.
    • Cut cost per order by 37% with routing and staffing changes.
  5. Program Manager
    Feb 2016 - Mar 2019
    Google · 3 yr 1 mo · Full-time · New Delhi, India
    • Brought support first-response time from 28 hours to under 1.
    • Cut cost per order by 15% with routing and staffing changes.

References

No references yet.

Education

  1. Symbiosis International University
    BBA, Business Administration
    2008 - 2012

Details

Compensation expectations
What they are targeting for their next role.
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