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Jessica Tran

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Director of Design, Instacart - data visualisation · information architecture · Figma

Works at
Instacart
Location
San Francisco, CA · PT (UTC-8)
Experience
10+ years experience
Education
Harvard Business School
Languages
English

Overview

I lead B2B dashboards at Instacart in San Francisco. Cut support tickets about enterprise by 20% with clearer copy and states. Before that: Microsoft and Intuit.

Good reasons to reach out
  • Questions about B2B dashboards
  • Second opinions on information architecture decisions
  • Working sessions on Figma
Please don't message about
  • Logo contests
  • Courses and coaching offers
Skills
information architectureFigmadata visualisation

Experience

  1. Director of Design
    Mar 2025 - Present
    Instacart · 1 yr 8 mo · Full-time · San Francisco, CA
    • Ran 74 usability sessions and turned them into a research repository.
    • Built a component library 27 engineers ship with every day.
  2. UX Researcher
    Dec 2022 - Mar 2025
    Microsoft · 2 yr 3 mo · Full-time · San Francisco, CA
    • Shipped the enterprise redesign that lifted task completion 35%.
  3. Senior Product Designer
    Nov 2020 - Dec 2022
    Intuit · 2 yr 1 mo · Full-time · San Francisco, CA
    • Built a component library 90 engineers ship with every day.
  4. Product Designer
    May 2018 - Nov 2020
    Boeing · 2 yr 6 mo · Full-time · San Francisco, CA
    • Cut support tickets about enterprise by 54% with clearer copy and states.
    • Ran 47 usability sessions and turned them into a research repository.
  5. UX Researcher
    Jul 2016 - May 2018
    Apple · 1 yr 10 mo · Full-time · San Francisco, CA
    • Built a component library 62 engineers ship with every day.
    • Shipped the enterprise redesign that lifted task completion 38%.

References

No references yet.

Education

  1. Harvard Business School
    MBA, Business Administration
    2013 - 2015
  2. University of Florida
    BS, Industrial Design
    2007 - 2011

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