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Jose Alvarez

Sample profile

Director of Design at Arcadia Software | ex-Spotify

Works at
Arcadia Software
Location
New York, NY · ET (UTC-5)
Experience
14+ years experience
Education
Rice University
Languages
English
Advising
Message Connect

Overview

Based in New York. I lead user research at Arcadia Software. Shipped the research redesign that lifted task completion 33%. Ran 71 usability sessions and turned them into a research repository. Before that: Spotify and Databricks. Most at home with interviews and synthesis. I write short fiction no one reads.

Good reasons to reach out
  • Advice on user research
  • Working sessions on jobs to be done
Please don't message about
  • Unpaid work or spec projects
  • Crypto token projects

Slower in the last week of each quarter

Skills
interviewsdata visualisationsynthesisusability testingjobs to be doneuser research
AdvisingOpen to advising
closes in 3 months

Office hours for designers building portfolios: user research and data visualisation

Topics
user research, data visualisation, usability testing
Format
Async reviews
Terms
Open to discuss
Capacity
Two calls a month
Best for
First-time founders

20 years of user research. Can review plans, decks and hiring loops.

New York, NYsynthesisjobs to be doneusability testing
Open

Experience

  1. Director of Design
    Jul 2023 - Present
    Arcadia Software · 3 yr 4 mo · Full-time · New York, NY
    • Built a component library 84 engineers ship with every day.
    • Brought the research flows to WCAG 2.2 AA.
  2. Product Designer
    Jun 2020 - Mar 2023
    Spotify · 2 yr 9 mo · Full-time · New York, NY
    • Ran 36 usability sessions and turned them into a research repository.
  3. UX Researcher
    Mar 2018 - Jun 2020
    Databricks · 2 yr 3 mo · Full-time · New York, NY
    • Cut support tickets about research by 52% with clearer copy and states.
  4. Staff Product Designer
    May 2016 - Mar 2018
    Comcast · 1 yr 10 mo · Full-time · New York, NY
    • Brought the research flows to WCAG 2.2 AA.
    • Ran 140 usability sessions and turned them into a research repository.
  5. Product Designer
    Sep 2012 - May 2016
    Qualcomm · 3 yr 8 mo · Full-time · New York, NY
    • Shipped the research redesign that lifted task completion 25%.
    • Brought the research flows to WCAG 2.2 AA.

Projects

Conference talk: lessons from research
2026

What went wrong and what worked while scaling user research.

References

No references yet.

Education

  1. Rice University
    BA, Architecture
    2001 - 2005

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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