Kalpana Keerthi Mani

Overview

Chief of Staff at Karma Finance, focused on business operations. Rebuilt the planning process the company still runs every quarter. Before that: Wipro and SAP. Bird-watcher and amateur naturalist.

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Experience

1. Chief of Staff

   Oct 2025 - Present
   Karma Finance · 1 yr · Full-time · Bengaluru, India
   • Launched operations in 5 cities.
   • Ran the bizops program across 22 teams to launch on schedule.
   • Cut cost per order by 23% with routing and staffing changes.
2. Program Manager

   Jan 2024 - Oct 2025
   Wipro · 1 yr 9 mo · Contract · Bengaluru, India
   • Brought support first-response time from 9 hours to under 1.
   • Launched operations in 17 cities.
3. Operations Associate

   Jan 2020 - Sep 2023
   SAP · 3 yr 8 mo · Full-time · Bengaluru, India
   • Secured 3 payments licences.
4. Operations Associate

   Aug 2017 - Jan 2020
   Groww · 2 yr 5 mo · Full-time · Bengaluru, India
   • Secured 3 payments licences.
   • Built the privacy programme for launches in 11 countries.
5. Operations Associate

   Feb 2015 - Aug 2017
   Swiggy · 2 yr 6 mo · Full-time · Bengaluru, India
   • Negotiated 466 commercial agreements a year.

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Education

1. NIT Surathkal

   B.Tech, Business Administration
   2008 - 2012