Kashif Azhar Rashid

S

Chief of Staff at Brook Ops · Marketplace operations · unit economics, city launches

Brook Ops
Hyderabad, India · IST (UTC+5:30)
12+ years experience
IIM Bangalore
English, Hindi, Telugu
Open to work
Messaging unavailable

Overview

I work on marketplace operations at Brook Ops in Hyderabad. Brought support first-response time from 29 hours to under 2. Before that: Valemont Digital and Atlassian. I host a monthly meetup on marketplace operations.

Good reasons to reach out
  • Roles in marketplace operations
  • Thoughtful intros to people in my field
  • Questions about marketplace operations
  • Working sessions on supply growth
Please don't message about
  • Offshore staffing offers
  • Agency or outsourcing pitches
  • Courses and coaching offers

Travels often; replies within 48 hours

Skills
unit economicssupply growthcity launches
Open to workLooking for a role
closes in 3 months

Lead Chief of Staff roles in HR tech - Hyderabad or remote

Target roles
Lead Chief of Staff
Level
Staff / Principal
Industries
Fintech, E-commerce
Work mode
Hybrid
Available
From next quarter
Work authorization
Indian citizen, open to relocating
What I'm looking for
Hands-on work on city launches with room to mentor.
Not interested in
Contract-only roles

12 years in marketplace operations. Strongest at city launches and supply growth. Serving notice now.

Hyderabad, Indiaunit economicssupply growthcity launches
Open

Experience

  1. Chief of Staff
    Nov 2025 - Present
    Brook Ops · 11 mo · Full-time · Hyderabad, India
    • Rebuilt the planning process the company still runs every quarter.
    • Launched operations in 10 cities.
    • Cut cost per order by 20% with routing and staffing changes.
  2. Operations Manager
    Oct 2022 - Aug 2025
    Valemont Digital · 2 yr 10 mo · Full-time · Hyderabad, India
    • Rebuilt the planning process the company still runs every quarter.
    • Cut cost per order by 16% with routing and staffing changes.
  3. Operations Associate
    Apr 2020 - Oct 2022
    Atlassian · 2 yr 6 mo · Full-time · Hyderabad, India
    • Secured 3 payments licences.
    • Built the privacy programme for launches in 12 countries.
  4. Operations Manager
    Oct 2017 - Apr 2020
    Freshworks · 2 yr 6 mo · Full-time · Hyderabad, India
    • Brought support first-response time from 24 hours to under 2.
    • Launched operations in 9 cities.
  5. Operations Associate
    Oct 2014 - Oct 2017
    Capgemini · 3 yr · Full-time · Hyderabad, India
    • Negotiated 174 commercial agreements a year.
    • Secured 3 payments licences.

References

No references yet.

Education

  1. IIM Bangalore
    MBA, Business Administration
    2016 - 2018
  2. Delhi Technological University
    B.Tech, Mechanical Engineering
    2010 - 2014

Details

Compensation expectations
What they are targeting for their next role.
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