Kavita Leila Patel

Operations Manager at Ivory Robotics · Business operations · business operations, process design

Ivory Robotics

London, UK · GMT (UTC+0)

10+ years experience

London School of Economics

English

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Overview

I've spent 10 years on business operations - first at Just Eat Takeaway, now at Ivory Robotics. Launched operations in 20 cities. Most at home with SQL and OKRs.

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Skills

SQLprocess designOKRsstrategybusiness operations

Experience

Operations Manager
Dec 2022 - Present
Ivory Robotics · 3 yr 10 mo · Full-time · London, UK
- Cut cost per order by 40% with routing and staffing changes.
- Ran the bizops program across 10 teams to launch on schedule.
Program Manager
Oct 2021 - Dec 2022
Just Eat Takeaway · 1 yr 2 mo · Full-time · London, UK
- Brought support first-response time from 30 hours to under 2.
- Ran the bizops program across 13 teams to launch on schedule.
Operations Associate
Sep 2018 - Oct 2021
Monzo · 3 yr 1 mo · Full-time · London, UK
- Built the privacy programme for launches in 25 countries.
Operations Associate
Oct 2016 - Sep 2018
Just Eat Takeaway · 1 yr 11 mo · Full-time · London, UK
- Built the privacy programme for launches in 14 countries.

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Education

London School of Economics
BSc, Mechanical Engineering
2013 - 2016

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