Kayla Riley

Overview

Currently at PwC, where I lead onboarding and activation with a team of 46. Ran 199 customer interviews before writing the first spec. Before that: Fidelity Investments and Chewy. Most at home with user research and experimentation. Learning to sail.

Checks messages twice a week

Experience

1. Director of Product

   Jul 2024 - Present
   PwC · 2 yr 4 mo · Full-time · Atlanta, GA
   • Ran 118 customer interviews before writing the first spec.
   • Took growth activation from 21% to 39% in three quarters.
2. Senior Product Manager

   Sep 2021 - Mar 2024
   Fidelity Investments · 2 yr 6 mo · Full-time · Atlanta, GA
   • Killed 6 features nobody used and shipped the 4 that customers asked for.
   • Grew growth revenue from $8 million to $25 million ARR.
3. Senior Product Manager

   May 2018 - Sep 2021
   Chewy · 3 yr 4 mo · Full-time · Atlanta, GA
   • Grew growth revenue from $8 million to $24 million ARR.
   • Killed 6 features nobody used and shipped the 4 that customers asked for.
4. Product Manager

   Feb 2015 - May 2018
   Coinbase · 3 yr 3 mo · Full-time · Atlanta, GA
   • Cut time-to-first-value for new growth customers from 21 days to 1.
   • Killed 3 features nobody used and shipped the 2 that customers asked for.
5. Associate Product Manager

   Oct 2013 - Feb 2015
   Bank of America · 1 yr 4 mo · Full-time · Atlanta, GA
   • Cut time-to-first-value for new growth customers from 12 days to 3.
   • Ran 101 customer interviews before writing the first spec.

Projects

No references yet.

Education

1. Kellogg School of Management

   MBA, Business Administration
   2015 - 2017
2. Princeton University

   AB, Computer Science
   2009 - 2013