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Overview
Based in Dublin. I lead B2B dashboards at Booking.com. Cut support tickets about enterprise by 31% with clearer copy and states. Built a component library 31 engineers ship with every day. Before that: HSBC and Rolls-Royce.
Good reasons to reach out
- Questions about B2B dashboards
- Speaking or podcast invitations
Please don't message about
- Unpaid work or spec projects
- Logo contests
Slower in the last week of each quarter
Skills
data visualisationillustrationinformation architectureFigma
Experience
- Design ManagerMay 2026 - PresentBooking.com · 6 mo · Full-time · Dublin, Ireland
- Built a component library 38 engineers ship with every day.
- Ran 46 usability sessions and turned them into a research repository.
- UX ResearcherMar 2024 - Jan 2026HSBC · 1 yr 10 mo · Full-time · Dublin, Ireland
- Built a component library 71 engineers ship with every day.
- UX ResearcherJul 2021 - Mar 2024Rolls-Royce · 2 yr 8 mo · Full-time · Dublin, Ireland
- Shipped the enterprise redesign that lifted task completion 18%.
- UX ResearcherOct 2018 - Jul 2021Ryanair · 2 yr 9 mo · Full-time · Dublin, Ireland
- Built a component library 58 engineers ship with every day.
References
No references yet.
Education
- Queen's University BelfastBSc, Human-Computer Interaction2015 - 2018
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