Kirsty Bradshaw

UX Researcher at PwC | ex-Goldman Sachs

PwC

London, UK · GMT (UTC+0)

5+ years experience

University of Bristol

English

Collaborating

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Overview

I've spent 5 years on user research - first at Goldman Sachs, now at PwC. Shipped the research redesign that lifted task completion 20%. Brought the research flows to WCAG 2.2 AA. Most at home with usability testing and synthesis. Chess on lunch breaks.

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Collaborators for my side project
Working sessions on interviews

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Skills

usability testingsynthesisuser researchinterviews

CollaboratingLooking to collaborate

closes in 3 months

Looking for collaborators on an open-source interviews toolkit

Project: An open-source interviews toolkit
Skills needed: Frontend, synthesis
Time commitment: Part-time
Outcome: Conference talk

Weekends only. Based in London, happy to work remotely.

London, UKuser researchinterviewsusability testing

Open

Experience

UX Researcher
Mar 2024 - Present
PwC · 2 yr 7 mo · Full-time · London, UK
- Brought the research flows to WCAG 2.2 AA.
- Cut support tickets about research by 50% with clearer copy and states.
Product Designer
Oct 2021 - Mar 2024
Goldman Sachs · 2 yr 5 mo · Full-time · London, UK
- Cut support tickets about research by 24% with clearer copy and states.

Projects

User research benchmark

2023

Reproducible benchmarks comparing usability testing and synthesis on real workloads.

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Education

University of Bristol
BSc, Industrial Design
2017 - 2020

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