Laura Campos

Sample

Senior Product Designer at Banco do Brasil · User research

Banco do Brasil
São Paulo, Brazil · BRT (UTC-3)
7+ years experience
PUCP
English, Portuguese
Messaging unavailable

Overview

I work on user research at Banco do Brasil in São Paulo. Built a component library 59 engineers ship with every day. Ran 97 usability sessions and turned them into a research repository. I write short fiction no one reads.

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Travels often; replies within 48 hours

Skills
user researchFigmajobs to be donesynthesisinterviewsusability testing

Experience

  1. Senior Product Designer
    Jun 2025 - Present
    Banco do Brasil · 1 yr 4 mo · Full-time · São Paulo, Brazil
    • Built a component library 51 engineers ship with every day.
    • Ran 65 usability sessions and turned them into a research repository.
    • Cut support tickets about research by 41% with clearer copy and states.
  2. Product Designer
    Aug 2021 - Jun 2025
    Google · 3 yr 10 mo · Full-time · São Paulo, Brazil
    • Cut support tickets about research by 46% with clearer copy and states.
    • Shipped the research redesign that lifted task completion 14%.
  3. UX Researcher
    Oct 2019 - Aug 2021
    iFood · 1 yr 10 mo · Full-time · São Paulo, Brazil
    • Brought the research flows to WCAG 2.2 AA.
    • Shipped the research redesign that lifted task completion 23%.

References

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Education

  1. PUCP
    Ingeniería, Human-Computer Interaction
    2015 - 2019

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