Linda Richards

S

Senior Program Manager at Canopy Logistics · Business operations

Canopy Logistics
Seattle, WA · PT (UTC-8)
11+ years experience
Harvard Business School
English
Co-founder
Messaging unavailable

Overview

Senior Program Manager at Canopy Logistics, focused on business operations. Brought support first-response time from 12 hours to under 1. Launched operations in 15 cities. Most at home with strategy and OKRs. Gardening and composting evangelist.

Good reasons to reach out
  • People who want to build this with me
  • Working sessions on strategy
  • Second opinions on process design decisions
Please don't message about
  • Generic networking requests
  • Crypto token projects
Skills
strategySQLprocess designOKRs
Co-founderLooking for a co-founder
closes in 3 months

Looking for a commercial co-founder for payroll for schools in tier-2 cities

The idea
Payroll for schools in tier-2 cities
Stage
Early revenue
I bring
13 years in business operations
Looking for
Commercial co-founder who has sold to enterprises
Commitment
Part-time to start
Location
Seattle or remote

I bring 11 years of business operations (currently Canopy Logistics). Ideally you've sold to enterprises. Pre-product, some customer interviews done.

Seattle, WAprocess designokrssql
Open

Experience

  1. Senior Program Manager
    Aug 2023 - Present
    Canopy Logistics · 3 yr 2 mo · Full-time · Seattle, WA
    • Launched operations in 27 cities.
    • Ran the bizops program across 10 teams to launch on schedule.
    • Brought support first-response time from 18 hours to under 1.
  2. Program Manager
    Jan 2021 - Aug 2023
    Spotify · 2 yr 7 mo · Full-time · Seattle, WA
    • Cut cost per order by 25% with routing and staffing changes.
    • Ran the bizops program across 9 teams to launch on schedule.
  3. Operations Associate
    Mar 2017 - Jan 2021
    Cisco · 3 yr 10 mo · Full-time · Seattle, WA
    • Built the privacy programme for launches in 26 countries.
  4. Operations Associate
    Oct 2015 - Mar 2017
    Okta · 1 yr 5 mo · Full-time · Seattle, WA
    • Secured 4 payments licences.

References

No references yet.

Education

  1. Harvard Business School
    MBA, Business Administration
    2018 - 2020
  2. Duke University
    BS, Business Administration
    2010 - 2014

Details

Compensation expectations
What they are targeting for their next role.
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