Luana Pereira

Senior Program Manager at Nubank · Marketplace operations

Nubank

Rio de Janeiro, Brazil · BRT (UTC-3)

12+ years experience

PUCP

English, Portuguese, French

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Overview

12 years in operations, the last 2 at Nubank, where I work on the marketplace ops team. Ran the marketplace ops program across 11 teams to launch on schedule. Launched operations in 15 cities. Most at home with supply growth and city launches. I read too many books about cities.

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Skills

unit economicssupply growthcity launches

Experience

Senior Program Manager
May 2024 - Present
Nubank · 2 yr 5 mo · Full-time · Rio de Janeiro, Brazil
- Launched operations in 19 cities.
- Rebuilt the planning process the company still runs every quarter.
- Brought support first-response time from 21 hours to under 2.
Program Manager
May 2022 - Feb 2024
Ualá · 1 yr 9 mo · Full-time · Rio de Janeiro, Brazil
- Rebuilt the planning process the company still runs every quarter.
Operations Associate
Nov 2019 - May 2022
iFood · 2 yr 6 mo · Full-time · Rio de Janeiro, Brazil
- Negotiated 147 commercial agreements a year.
Operations Associate
Jan 2016 - Nov 2019
Uber · 3 yr 10 mo · Full-time · Rio de Janeiro, Brazil
- Built the privacy programme for launches in 14 countries.
Operations Associate
Oct 2014 - Jan 2016
PwC · 1 yr 3 mo · Full-time · Rio de Janeiro, Brazil
- Secured 5 payments licences.
- Built the privacy programme for launches in 15 countries.

References

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Education

PUCP
Ingeniería, Business Administration
2009 - 2013

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