Mattias Haugen

Chief of Staff, Delta Pay - Jira · roadmapping · risk management

Delta Pay

Copenhagen, Denmark · CET (UTC+1)

8+ years experience

Bocconi University

English, Danish

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Overview

Currently at Delta Pay, where I work on technical program management. Brought support first-response time from 13 hours to under 2. Launched operations in 8 cities. Before that: Volvo Cars and Adyen. Most at home with risk management and Jira. Chess on lunch breaks.

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Replies between meetings, usually same day

Skills

JiraroadmappingS&OPrisk management

Experience

Chief of Staff
Nov 2024 - Present
Delta Pay · 1 yr 11 mo · Full-time · Copenhagen, Denmark
- Cut cost per order by 26% with routing and staffing changes.
- Rebuilt the planning process the company still runs every quarter.
- Ran the TPM program across 10 teams to launch on schedule.
Operations Associate
Sep 2023 - Nov 2024
Volvo Cars · 1 yr 2 mo · Full-time · Copenhagen, Denmark
- Negotiated 544 commercial agreements a year.
Operations Associate
Jun 2020 - Sep 2023
Adyen · 3 yr 3 mo · Full-time · Copenhagen, Denmark
- Negotiated 235 commercial agreements a year.
Operations Associate
Oct 2018 - Jun 2020
Meta · 1 yr 8 mo · Full-time · Copenhagen, Denmark
- Secured 7 payments licences.

References

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Education

Bocconi University
BSc, Economics
2015 - 2018

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