Mehak Riya Singhal

S

Co-founder & COO at Heron Care · AI agents for operations teams · fundraising, automation

Heron Care
Noida, India · IST (UTC+5:30)
10+ years experience
IIT Guwahati
English, Hindi
Raising
Messaging unavailable

Overview

I started Heron Care to fix AI agents for operations teams for teams who were tired of the workarounds. Grew the team to 115 people across 5 countries. Signed 232 paying customers, 4 of them enterprises. Before that: Postman and Tech Mahindra. Most at home with product and fundraising.

Good reasons to reach out
  • Investors who back our stage and sector
  • Questions about AI agents for operations teams
  • Early customers and design partners
Please don't message about
  • SEO and link-building offers
  • Crypto token projects

Replies on weekday evenings

Skills
growthB2B SaaSautomationproductfundraising
RaisingRaising capital
closes in 3 months

Series B round open - freight matching for airlines, 3 enterprise pilots

Stage
Series B
Raising
$1M
Instrument
SAFE
Committed so far
$417k from operators in the space
Lead investor
Looking for a lead
Traction
3 enterprise pilots after 22 months
Use of funds
Product and compliance

3 enterprise pilots after 22 months. Looking for investors who know agritech and can help with regulatory approvals.

Noida, Indiaproductb2b saasgrowth
Open

Experience

  1. Co-founder & COO
    Sep 2024 - Present
    Heron Care · 2 yr 1 mo · Full-time · Noida, India
    • Took Heron Care from zero to $2 million ARR.
    • Grew the team to 61 people across 2 countries.
  2. Director of Engineering
    May 2023 - Sep 2024
    Postman · 1 yr 4 mo · Full-time · Noida, India
    • Led the migration of 63 services to fundraising.
  3. Backend Engineer
    Nov 2019 - May 2023
    Tech Mahindra · 3 yr 6 mo · Full-time · Noida, India
    • Shipped a rewrite that took build times from 23 minutes to under 4.
    • Brought on-call pages for infrastructure down from 27 a week to 2.
  4. Senior Software Engineer
    Oct 2016 - Nov 2019
    Nykaa · 3 yr 1 mo · Full-time · Noida, India
    • Moved 78% of search traffic off a legacy monolith without a customer-facing incident.
    • Cut p99 latency on the search services from 512ms to 139ms.

Projects

Open-source growth toolkit
2025

A small library for AI agents for operations teams that 314 developers star on GitHub.

Conference talk: lessons from company
2023

What went wrong and what worked while scaling AI agents for operations teams.

References

No references yet.

Education

  1. IIT Guwahati
    B.Tech, Business Administration
    2012 - 2016

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