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Overview
Currently at UOB, where I lead onboarding and activation with a team of 47. Cut time-to-first-value for new growth customers from 16 days to 2. Before that: Alibaba Group and ByteDance. I mentor students through university programmes.
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- Second opinions on lifecycle decisions
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- Offshore staffing offers
- Crypto token projects
- Sales demos
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Skills
SQLlifecycleexperimentationgrowthuser research
Experience
- Director of ProductMar 2024 - PresentUOB · 2 yr 8 mo · Full-time · Sydney, Australia
- Took growth activation from 19% to 50% in three quarters.
- Grew growth revenue from $2 million to $39 million ARR.
- Principal Product ManagerJul 2021 - Mar 2024Alibaba Group · 2 yr 8 mo · Full-time · Sydney, Australia
- Led or co-led 17 investments, 8 of them now at Series B or later.
- Group Product ManagerMar 2020 - Jul 2021ByteDance · 1 yr 4 mo · Full-time · Sydney, Australia
- Ran 117 customer interviews before writing the first spec.
- Launched the growth product in 3 markets.
- Associate Product ManagerApr 2018 - Mar 2020McKinsey & Company · 1 yr 11 mo · Full-time · Sydney, Australia
- Killed 7 features nobody used and shipped the 3 that customers asked for.
- Cut time-to-first-value for new growth customers from 9 days to 3.
- Product ManagerJun 2016 - Apr 2018Meta · 1 yr 10 mo · Full-time · Sydney, Australia
- Ran 55 customer interviews before writing the first spec.
- Cut time-to-first-value for new growth customers from 11 days to 2.
References
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Education
- INSEAD SingaporeMBA, Business Administration2007 - 2009
- University of IndonesiaBSc, Computer Science2002 - 2006
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