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Monique Aaliyah Bryant

UX Researcher, Capital One — interviews · synthesis · jobs to be done

San Francisco, CACapital OneUniversity of Illinois Urbana-Champaign
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About

I've spent 3 years on user research, now at Capital One. Cut support tickets about research by 29% with clearer copy and states. Most at home with synthesis and interviews. Big believer in written communication.

Skills
synthesisjobs to be doneuser researchinterviewsusability testing

Experience

  1. CA
    UX Researcher
    Capital One
    Jan 2024 – Present · 2 yr 9 mo · San Francisco, CA

Education

  1. University of Illinois Urbana-Champaign
    BS, Interaction Design
    2018 – 2022

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