Murali Krishna Arumugam

Customer Success Manager at Zerodha · Enterprise onboarding · Gainsight, implementation

Zerodha

Bengaluru, India · IST (UTC+5:30)

1+ years experience

IIT Kharagpur

English, Hindi, Kannada

Messaging unavailable

Overview

Customer Success Manager at Zerodha, focused on enterprise onboarding. Cut churn on the onboarding book from 10% to 5%. Onboarded 65 enterprise customers. Amateur photographer; mostly street and food.

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Questions about enterprise onboarding

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Unpaid work or spec projects
Agency or outsourcing pitches
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Answers in batches on Fridays

Skills

project managementGainsightimplementationAPIs

Experience

Customer Success Manager
Oct 2025 - Present
Zerodha · 1 yr · Full-time · Bengaluru, India
- Cut churn on the onboarding book from 10% to 3%.
- Onboarded 160 enterprise customers.

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Education

IIT Kharagpur
B.Tech, Communications
2020 - 2024

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