Neha Chaturvedi

S

Senior Program Manager at Bajaj Finserv · Business operations · strategy, SQL

Bajaj Finserv
Bengaluru, India · IST (UTC+5:30)
12+ years experience
IIM Calcutta
English, Hindi, Kannada
Co-founder
Messaging unavailable

Overview

Senior Program Manager at Bajaj Finserv, focused on business operations. Ran the bizops program across 19 teams to launch on schedule. Before that: JPMorgan Chase and PhonePe. Most at home with OKRs and process design. Board member at a local non-profit.

Good reasons to reach out
  • People who want to build this with me
  • Thoughtful intros to people in my field
  • Speaking or podcast invitations
  • Questions about business operations
Please don't message about
  • Courses and coaching offers
  • SEO and link-building offers

Replies on weekday evenings

Skills
OKRsSQLbusiness operationsprocess designstrategy
Co-founderLooking for a co-founder
closes in 3 months

Looking for an ML-focused co-founder for compliance automation for public hospitals

The idea
Looking for an ML-focused co-founder for compliance automation for public hospitals
Stage
Early revenue
I bring
13 years in business operations
Looking for
Commercial co-founder who has sold to enterprises
Commitment
Full-time now
Location
Bengaluru or remote

I bring 12 years of business operations (currently Bajaj Finserv). Ideally you've run operations in Africa. Incorporated, self-funded so far.

Bengaluru, Indiaokrssqlbusiness operations
Open

Experience

  1. Senior Program Manager
    Aug 2025 - Present
    Bajaj Finserv · 1 yr 2 mo · Full-time · Bengaluru, India
    • Rebuilt the planning process the company still runs every quarter.
    • Brought support first-response time from 15 hours to under 1.
    • Launched operations in 12 cities.
  2. Operations Manager
    Dec 2022 - Aug 2025
    JPMorgan Chase · 2 yr 8 mo · Full-time · Bengaluru, India
    • Brought support first-response time from 24 hours to under 1.
  3. Operations Manager
    Jun 2019 - Dec 2022
    PhonePe · 3 yr 6 mo · Full-time · Bengaluru, India
    • Cut cost per order by 38% with routing and staffing changes.
  4. Operations Associate
    May 2017 - Jun 2019
    Meesho · 2 yr 1 mo · Full-time · Bengaluru, India
    • Built the privacy programme for launches in 15 countries.
    • Secured 4 payments licences.
  5. Operations Associate
    Oct 2014 - May 2017
    ICICI Bank · 2 yr 7 mo · Full-time · Bengaluru, India
    • Secured 3 payments licences.
    • Built the privacy programme for launches in 16 countries.

References

No references yet.

Education

  1. IIM Calcutta
    MBA, Business Administration
    2013 - 2015
  2. IIIT Hyderabad
    B.Tech, Operations Research
    2009 - 2013

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