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Nikhil Pranav Chopra

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Director of Design at Dovetail Financial · usability testing, synthesis

Works at
Dovetail Financial
Location
Vancouver, BC · PT (UTC-8)
Experience
11+ years experience
Education
McMaster University
Languages
English, German
Hiring
Message Connect

Overview

I lead user research at Dovetail Financial in Vancouver. Cut support tickets about research by 48% with clearer copy and states. Brought the research flows to WCAG 2.2 AA. Before that: Meta and Shopify. Most at home with jobs to be done and user research. I teach a weekend class on usability testing.

Good reasons to reach out
  • Candidates for the role I'm hiring for
  • Questions about user research
Please don't message about
  • Unpaid work or spec projects
  • Unpaid design tests

Replies between meetings, usually same day

Skills
interviewssynthesisjobs to be doneuser researchusability testing
HiringHiring for a role
closes in 3 months

Looking for a product designer who has worked on usability testing at scale

Role
Product designer
Level
Senior
Type
Full-time
Work mode
On-site
Compensation
$149k-$181k
Team
Research, 13 people
Start
Within a month
Must have
A portfolio of shipped product work Comfort working directly with engineers Good judgment about what not to build
Process
Intro call, technical deep dive, team chat

Comp C$152k-C$240k. Three interviews over a week. Message me with one thing you shipped that you're proud of.

Vancouver, BCusability testingsynthesisuser research
Open

Experience

  1. Director of Design
    Sep 2024 - Present
    Dovetail Financial · 2 yr 2 mo · Full-time · Vancouver, BC
    • Ran 74 usability sessions and turned them into a research repository.
    • Built a component library 52 engineers ship with every day.
  2. Design Manager
    Jun 2022 - Sep 2024
    Meta · 2 yr 3 mo · Full-time · Vancouver, BC
    • Built a component library 77 engineers ship with every day.
  3. Design Manager
    Dec 2019 - Jun 2022
    Shopify · 2 yr 6 mo · Full-time · Vancouver, BC
    • Brought the research flows to WCAG 2.2 AA.
    • Shipped the research redesign that lifted task completion 32%.
  4. Design Manager
    Jul 2017 - Dec 2019
    Amazon · 2 yr 5 mo · Full-time · Vancouver, BC
    • Brought the research flows to WCAG 2.2 AA.
  5. Design Manager
    Apr 2016 - Jul 2017
    Loblaw · 1 yr 3 mo · Full-time · Vancouver, BC
    • Shipped the research redesign that lifted task completion 15%.
    • Ran 105 usability sessions and turned them into a research repository.

References

No references yet.

Education

  1. McMaster University
    BEng, Visual Communication
    2004 - 2008

Details

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