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Overview
I've spent 7 years on B2B dashboards - first at Amazon, now at Accenture. Ran 111 usability sessions and turned them into a research repository. Shipped the enterprise redesign that lifted task completion 37%. Before that: Lloyds Banking Group and Goldman Sachs. I mentor first-time managers when I can.
Good reasons to reach out
- Questions about B2B dashboards
- Second opinions on Figma decisions
- Thoughtful intros to people in my field
Please don't message about
- SEO and link-building offers
- Crypto token projects
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Skills
accessibilityinformation architecturedata visualisationFigma
Experience
- Design ManagerSep 2025 - PresentAccenture · 1 yr 2 mo · Full-time · London, UK
- Ran 71 usability sessions and turned them into a research repository.
- Cut support tickets about enterprise by 54% with clearer copy and states.
- UX ResearcherJan 2024 - May 2025Lloyds Banking Group · 1 yr 4 mo · Full-time · London, UK
- Shipped the enterprise redesign that lifted task completion 24%.
- Product DesignerNov 2020 - Jan 2024Goldman Sachs · 3 yr 2 mo · Full-time · London, UK
- Ran 120 usability sessions and turned them into a research repository.
- Product DesignerOct 2019 - Nov 2020Amazon · 1 yr 1 mo · Full-time · London, UK
- Cut support tickets about enterprise by 27% with clearer copy and states.
References
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Education
- University of SouthamptonMEng, Human-Computer Interaction2022 - 2024
- Queen's University BelfastBSc, Human-Computer Interaction2016 - 2019
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