Nisha Asha Malhotra

S

Solutions Engineer at Elmstead Group · Solutions engineering · demos, solutions engineering

Elmstead Group
Sydney, Australia · AEST (UTC+10)
8+ years experience
Chulalongkorn University
English
Open to work
Messaging unavailable

Overview

8 years in customer success, the last 2 at Elmstead Group, where I work on the solutions team. Onboarded 108 enterprise customers. Cut churn on the solutions book from 11% to 7%. Before that: Deloitte and Telstra. I read too many books about cities.

Good reasons to reach out
  • Roles in solutions engineering
  • Second opinions on SQL decisions
Please don't message about
  • Courses and coaching offers
  • Generic networking requests
  • Crypto token projects

Answers in batches on Fridays

Skills
technical discoverysolutions engineeringSQLdemosintegrations
Open to workLooking for a role
closes in 3 months

Next role: Solutions Engineer in biotech, Sydney or hybrid

Target roles
Solutions Engineer
Level
Mid
Industries
Developer tools, Consumer apps
Work mode
Remote
Available
Immediately
Work authorization
Authorized to work in Australia
What I'm looking for
A team that ships weekly and owns solutions end to end.
Not interested in
Crypto

8 years in solutions engineering. Strongest at technical discovery and solutions engineering. Can start in about six weeks.

Sydney, Australiademosintegrationstechnical discovery
Open

Experience

  1. Solutions Engineer
    Jan 2025 - Present
    Elmstead Group · 1 yr 9 mo · Full-time · Sydney, Australia
    • Cut churn on the solutions book from 9% to 3%.
    • Onboarded 61 enterprise customers.
  2. Customer Success Manager
    Jan 2023 - Jan 2025
    Deloitte · 2 yr · Full-time · Sydney, Australia
    • Cut churn on the solutions book from 9% to 4%.
  3. Customer Success Manager
    Sep 2020 - Jan 2023
    Telstra · 2 yr 4 mo · Full-time · Sydney, Australia
    • Kept net revenue retention above 130% on a $8 million book.
  4. Customer Success Manager
    Oct 2018 - Sep 2020
    LINE · 1 yr 11 mo · Full-time · Sydney, Australia
    • Cut churn on the solutions book from 17% to 7%.
    • Onboarded 121 enterprise customers.

References

No references yet.

Education

  1. Chulalongkorn University
    BEng, Economics
    2014 - 2018

Details

Compensation expectations
What they are targeting for their next role.
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