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Overview
UX Researcher at Ripple Systems, focused on user research. Cut support tickets about research by 46% with clearer copy and states. Brought the research flows to WCAG 2.2 AA. Previously at Paytm. Most at home with jobs to be done and synthesis. Bird-watcher and amateur naturalist.
Good reasons to reach out
- Second opinions on usability testing decisions
- Questions about user research
- Speaking or podcast invitations
Please don't message about
- Courses and coaching offers
- Generic networking requests
Answers in batches on Fridays
Skills
user researchjobs to be doneinterviewsusability testingsynthesis
Experience
- UX ResearcherJun 2025 - PresentRipple Systems · 1 yr 5 mo · Full-time · Hyderabad, India
- Cut support tickets about research by 22% with clearer copy and states.
- Shipped the research redesign that lifted task completion 24%.
- Product DesignerOct 2024 - Jun 2025Paytm · 8 mo · Full-time · Hyderabad, India
- Ran 89 usability sessions and turned them into a research repository.
Projects
Write-up: user research in practice
2022A long-form guide to user research for people starting out.
References
No references yet.
Education
- IIT BombayB.Tech, Psychology2020 - 2024
Details
Compensation expectations
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Direct contact details
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