Sample profile
Partha Shubhankar Mondal
Operations Associate at Kingsway Financial · quality, Zendesk
Pune, IndiaKingsway FinancialJadavpur University
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Staff Operations Associate roles in e-commerce — Pune or remote
1 years in customer operations. Strongest at Zendesk and quality. Available immediately.
Pune, Indiacustomer supportautomationzendesk
About
I work on customer operations at Kingsway Financial in Pune. Cut cost per order by 25% with routing and staffing changes. Ran the support program across 23 teams to launch on schedule. I read too many books about cities.
Skills
workforce planningcustomer supportautomationZendeskquality
Experience
- KIOperations AssociateKingsway FinancialMar 2026 – Present · 7 mo · Pune, India
Education
- Jadavpur UniversityB.E., Operations Research2021 – 2025
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