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Paula Keller

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Senior Product Manager, Brightline Solutions - patient experience · clinical workflows · healthcare

Works at
Brightline Solutions
Location
Zurich, Switzerland · CET (UTC+1)
Experience
9+ years experience
Education
Charles University
Languages
English, German, French
Advising
Message Connect

Overview

9 years in product management, the last 2 at Brightline Solutions, where I work on the care team. Cut time-to-first-value for new care customers from 12 days to 2. Most at home with healthcare and HIPAA. Big believer in written communication.

Good reasons to reach out
  • Advice on health tech
  • Second opinions on clinical workflows decisions
  • Speaking or podcast invitations
Please don't message about
  • Crypto token projects
  • SEO and link-building offers
  • Agency or outsourcing pitches

Replies between meetings, usually same day

Skills
patient experienceHIPAAhealthcareclinical workflowscompliance
AdvisingOpen to advising
closes in 3 months

Office hours for engineers moving into product: health tech and HIPAA

Topics
health tech, HIPAA, compliance
Format
Calls
Terms
Open to discuss
Capacity
One advisory role at a time
Best for
Teams scaling past 50 people

9 years of health tech. One call a month or async reviews.

Zurich, Switzerlandpatient experiencehipaacompliance
Open

Experience

  1. Senior Product Manager
    Aug 2024 - Present
    Brightline Solutions · 2 yr 3 mo · Full-time · Zurich, Switzerland
    • Ran 155 customer interviews before writing the first spec.
    • Launched the care product in 5 markets.
    • Grew care revenue from $8 million to $19 million ARR.
  2. Product Manager
    Jul 2022 - Aug 2024
    Accenture · 2 yr 1 mo · Full-time · Zurich, Switzerland
    • Ran 70 customer interviews before writing the first spec.
    • Killed 3 features nobody used and shipped the 4 that customers asked for.
  3. Associate Product Manager
    Dec 2018 - Jul 2022
    Santander · 3 yr 7 mo · Full-time · Zurich, Switzerland
    • Cut time-to-first-value for new care customers from 11 days to 3.
    • Took care activation from 23% to 52% in three quarters.
  4. Associate Product Manager
    Oct 2017 - Dec 2018
    BBVA · 1 yr 2 mo · Full-time · Zurich, Switzerland
    • Grew care revenue from $8 million to $32 million ARR.
    • Launched the care product in 10 markets.

References

No references yet.

Education

  1. Charles University
    MSc, Design
    2017 - 2019
  2. University of Amsterdam
    BSc, Design
    2013 - 2016

Details

Compensation expectations
What they are targeting for their next role.
Visible to connections
Direct contact details
Direct email and a scheduling link.
Visible to connections

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