Peter Menezes

Overview

Senior Program Manager at Northgate Group, focused on business operations. Brought support first-response time from 10 hours to under 1. Most at home with SQL and business operations. Board games, hiking, and terrible puns.

Replies within two days

Experience

1. Senior Program Manager

   Dec 2025 - Present
   Northgate Group · 10 mo · Full-time · Chennai, India
   • Rebuilt the planning process the company still runs every quarter.
   • Brought support first-response time from 29 hours to under 2.
2. Program Manager

   Jul 2022 - Sep 2025
   KPMG · 3 yr 2 mo · Full-time · Chennai, India
   • Brought support first-response time from 14 hours to under 2.
   • Ran the bizops program across 21 teams to launch on schedule.
3. Operations Associate

   Jun 2019 - Jul 2022
   Groww · 3 yr 1 mo · Full-time · Chennai, India
   • Negotiated 390 commercial agreements a year.
   • Secured 7 payments licences.
4. Operations Associate

   Jan 2017 - Feb 2019
   Siemens · 2 yr 1 mo · Full-time · Chennai, India
   • Built the privacy programme for launches in 5 countries.
   • Negotiated 381 commercial agreements a year.
5. Operations Associate

   Oct 2015 - Jan 2017
   Mastercard · 1 yr 3 mo · Full-time · Chennai, India
   • Secured 5 payments licences.
   • Negotiated 470 commercial agreements a year.

No references yet.

Education

1. Amity University

   B.Tech, Economics
   2010 - 2014