Pooja Saxena

S

Program Manager at ICICI Bank · SQL, business operations

ICICI Bank
New Delhi, India · IST (UTC+5:30)
3+ years experience
University of Delhi
English, Hindi
Open to workCollaborating
Messaging unavailable

Overview

Currently at ICICI Bank, where I work on business operations. Cut cost per order by 18% with routing and staffing changes. Brought support first-response time from 17 hours to under 1. Yoga every morning.

Good reasons to reach out
  • Roles in business operations
  • Collaborators for my side project
  • Questions about business operations
Please don't message about
  • Unpaid work or spec projects
  • SEO and link-building offers

Answers in batches on Fridays

Skills
SQLprocess designstrategyOKRsbusiness operations
Open to workLooking for a role
closes in 3 months

Senior Program Manager roles in proptech - New Delhi or remote

Target roles
Senior Program Manager
Level
Senior
Industries
Developer tools, Consumer apps
Work mode
Remote
Available
60 days notice
Work authorization
Indian citizen, open to relocating
What I'm looking for
Early-stage company (Series A) where business operations is core to the product.
Not interested in
Night shifts

3 years in business operations. Strongest at OKRs and business operations. Can start in about six weeks.

New Delhi, Indiaokrsstrategysql
Open
CollaboratingLooking to collaborate
closes in 3 months

Co-writing a case study about business operations - looking for a co-author

Project
A case study about business operations - looking for a co-author
Skills needed
OKRs, Writing
Time commitment
Part-time
Outcome
Open-source release

Will credit everyone who contributes. Async-first.

New Delhi, Indiasqlbusiness operationsokrs
Open

Experience

  1. Program Manager
    Jan 2024 - Present
    ICICI Bank · 2 yr 9 mo · Full-time · New Delhi, India
    • Rebuilt the planning process the company still runs every quarter.
    • Launched operations in 26 cities.

References

No references yet.

Education

  1. University of Delhi
    B.Com, Business Administration
    2019 - 2023

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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