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Quynh Ho

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Director of Design at Westbrook Financial | ex-Stripe

Works at
Westbrook Financial
Location
Ho Chi Minh City, Vietnam · ICT (UTC+7)
Experience
17+ years experience
Education
Ateneo de Manila University
Languages
English, Vietnamese
HiringAdvising
Message Connect

Overview

Based in Ho Chi Minh City. I lead B2B dashboards at Westbrook Financial. Ran 39 usability sessions and turned them into a research repository. Brought the enterprise flows to WCAG 2.2 AA. Before that: Stripe and ANZ. Most at home with information architecture and Figma. Amateur photographer; mostly street and food.

Good reasons to reach out
  • Advice on B2B dashboards
  • Candidates for the role I'm hiring for
  • Speaking or podcast invitations
  • Working sessions on Figma
  • Questions about B2B dashboards
Please don't message about
  • SEO and link-building offers
  • Crypto token projects
Skills
data visualisationinformation architectureFigma
HiringHiring for a role
closes in 3 months

Hiring a product designer for the enterprise team - Ho Chi Minh City

Role
Product designer
Level
Senior
Type
Full-time
Work mode
Hybrid
Compensation
$163k-$204k + equity
Team
Enterprise, 8 people
Start
Within two months
Must have
A portfolio of shipped product work Comfort working directly with engineers Comfort with ambiguity
Process
3 conversations, no take-home

Comp S$137k-S$206k. Four conversations, no take-home. Message me with one thing you shipped that you're proud of.

Ho Chi Minh City, Vietnamdata visualisationinformation architecturefigma
Open
AdvisingOpen to advising
closes in 3 months

Office hours for designers building portfolios: B2B dashboards and data visualisation

Topics
B2B dashboards, Figma, information architecture
Format
Async reviews
Terms
Equity
Capacity
Two calls a month
Best for
Seed to Series A teams

18 years of B2B dashboards. Can review plans, decks and hiring loops.

Ho Chi Minh City, Vietnamdata visualisationinformation architecturefigma
Open

Experience

  1. Director of Design
    Jun 2022 - Present
    Westbrook Financial · 4 yr 5 mo · Full-time · Ho Chi Minh City, Vietnam
    • Cut support tickets about enterprise by 20% with clearer copy and states.
    • Shipped the enterprise redesign that lifted task completion 30%.
    • Ran 58 usability sessions and turned them into a research repository.
  2. UX Researcher
    Feb 2019 - Jun 2022
    Stripe · 3 yr 4 mo · Full-time · Ho Chi Minh City, Vietnam
    • Cut support tickets about enterprise by 53% with clearer copy and states.
    • Built a component library 69 engineers ship with every day.
  3. Design Manager
    Oct 2015 - Feb 2019
    ANZ · 3 yr 4 mo · Full-time · Ho Chi Minh City, Vietnam
    • Ran 130 usability sessions and turned them into a research repository.
    • Cut support tickets about enterprise by 21% with clearer copy and states.
  4. Product Designer
    Feb 2013 - Oct 2015
    SEEK · 2 yr 8 mo · Full-time · Ho Chi Minh City, Vietnam
    • Built a component library 42 engineers ship with every day.
    • Shipped the enterprise redesign that lifted task completion 19%.
  5. Product Designer
    Mar 2010 - Feb 2013
    Standard Chartered · 2 yr 11 mo · Full-time · Ho Chi Minh City, Vietnam
    • Shipped the enterprise redesign that lifted task completion 25%.

References

No references yet.

Education

  1. Ateneo de Manila University
    BS, Psychology
    2003 - 2007

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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