Rafael Christian Soriano

Chief of Staff at Brook Health | ex-Singtel

Brook Health

Manila, Philippines · PHT (UTC+8)

13+ years experience

Waseda University

English, Filipino

Messaging unavailable

Overview

13 years in operations, the last 1 at Brook Health, where I work on the TPM team. Rebuilt the planning process the company still runs every quarter. Most at home with Jira and roadmapping. Into vintage synthesizers.

Good reasons to reach out

Thoughtful intros to people in my field
Questions about technical program management
Second opinions on program management decisions

Please don't message about

Courses and coaching offers
Unpaid work or spec projects

Checks messages twice a week

Skills

roadmappingcross-team deliveryJiraprogram management

Experience

Chief of Staff
Apr 2026 - Present
Brook Health · 6 mo · Full-time · Manila, Philippines
- Ran the TPM program across 23 teams to launch on schedule.
- Brought support first-response time from 20 hours to under 1.
Program Manager
Sep 2022 - Apr 2026
Singtel · 3 yr 7 mo · Full-time · Manila, Philippines
- Ran the TPM program across 9 teams to launch on schedule.
Operations Manager
May 2019 - Jul 2022
Huawei · 3 yr 2 mo · Full-time · Manila, Philippines
- Launched operations in 12 cities.
- Brought support first-response time from 12 hours to under 2.
Operations Associate
Sep 2017 - May 2019
ANZ · 1 yr 8 mo · Full-time · Manila, Philippines
- Secured 8 payments licences.
Operations Associate
Jan 2014 - Sep 2017
PwC · 3 yr 8 mo · Full-time · Manila, Philippines
- Negotiated 318 commercial agreements a year.

References

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Education

Waseda University
BA, Economics
2009 - 2013

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