Richard Ferguson

Overview

Based in Austin. I lead onboarding and activation at General Motors. Killed 6 features nobody used and shipped the 2 that customers asked for. Before that: Johnson & Johnson and Deloitte. Big believer in written communication.

Experience

1. Director of Product

   Dec 2024 - Present
   General Motors · 1 yr 11 mo · Full-time · Austin, TX
   • Killed 7 features nobody used and shipped the 3 that customers asked for.
   • Grew growth revenue from $9 million to $37 million ARR.
   • Cut time-to-first-value for new growth customers from 13 days to 4.
2. Group Product Manager

   Nov 2022 - Dec 2024
   Johnson & Johnson · 2 yr 1 mo · Full-time · Austin, TX
   • Grew growth revenue from $2 million to $39 million ARR.
   • Took growth activation from 24% to 45% in three quarters.
3. Senior Product Manager

   Dec 2020 - Aug 2022
   Deloitte · 1 yr 8 mo · Full-time · Austin, TX
   • Ran 194 customer interviews before writing the first spec.
   • Killed 6 features nobody used and shipped the 4 that customers asked for.
4. Group Product Manager

   Aug 2018 - Dec 2020
   Bain & Company · 2 yr 4 mo · Full-time · Austin, TX
   • Took growth activation from 33% to 55% in three quarters.
5. Principal Product Manager

   Jan 2016 - Aug 2018
   Starbucks · 2 yr 7 mo · Contract · Austin, TX
   • Backed 12 founders at pre-seed and seed.

No references yet.

Education

1. Booth School of Business

   MBA, Business Administration
   2008 - 2010
2. Parsons School of Design

   BFA, Computer Science
   2000 - 2004