Riley Gilbert
SCustomer Success Manager, Fable HQ - QBRs · expansion · churn reduction
- Fable HQ
- Salt Lake City, UT · MT (UTC-7)
- 1+ years experience
- UC Berkeley
- English
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Overview
I work on account management at Fable HQ in Salt Lake City. Onboarded 118 enterprise customers. I speak at conferences a couple of times a year.
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- Speaking or podcast invitations
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- Courses and coaching offers
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Skills
expansiondemoschurn reductionQBRsaccount management
Experience
- Customer Success ManagerOct 2025 - PresentFable HQ · 1 yr · Full-time · Salt Lake City, UT
- Cut churn on the accounts book from 9% to 4%.
- Onboarded 155 enterprise customers.
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Education
- UC BerkeleyBA, Business Administration2020 - 2024
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