Robert Thompson

Overview

I've spent 16 years on onboarding and activation - first at Deloitte, now at Deloitte. Cut time-to-first-value for new growth customers from 11 days to 4. Ran 187 customer interviews before writing the first spec. Most at home with lifecycle and experimentation. Volunteer coding coach for school students.

Replies on weekends

Experience

1. Director of Product

   Jun 2022 - Present
   Deloitte · 4 yr 4 mo · Full-time · Montreal, QC
   • Killed 4 features nobody used and shipped the 4 that customers asked for.
   • Took growth activation from 27% to 43% in three quarters.
2. Group Product Manager

   Sep 2020 - Feb 2022
   Canadian Tire · 1 yr 5 mo · Full-time · Montreal, QC
   • Ran 198 customer interviews before writing the first spec.
3. Senior Product Manager

   Nov 2018 - Sep 2020
   Accenture · 1 yr 10 mo · Full-time · Montreal, QC
   • Took growth activation from 30% to 47% in three quarters.
4. Product Manager

   Jul 2015 - Nov 2018
   Rogers · 3 yr 4 mo · Full-time · Montreal, QC
   • Killed 5 features nobody used and shipped the 2 that customers asked for.
   • Cut time-to-first-value for new growth customers from 18 days to 4.
5. Product Manager

   Jun 2012 - Jul 2015
   Deloitte · 3 yr 1 mo · Full-time · Montreal, QC
   • Grew growth revenue from $5 million to $41 million ARR.

No references yet.

Education

1. University of Toronto

   BASc, Engineering
   2005 - 2009