Sahil Thakkar

Senior Customer Success Manager, SAP - APIs · project management · implementation

SAP

Pune, India · IST (UTC+5:30)

4+ years experience

IIT Bombay

English, Hindi, Marathi

Co-founder

Messaging unavailable

Overview

I work on enterprise onboarding at SAP in Pune. Kept net revenue retention above 130% on a $11 million book. Previously at InMobi. I write short fiction no one reads.

Good reasons to reach out

People who want to build this with me
Second opinions on APIs decisions

Please don't message about

Unpaid work or spec projects
Agency or outsourcing pitches
Offshore staffing offers

Replies on weekends

Skills

APIsproject managementGainsightimplementation

Co-founderLooking for a co-founder

closes in 3 months

Looking for a go-to-market co-founder for compliance automation for schools in tier-2 cities

The idea: Compliance automation for schools in tier-2 cities
Stage: Idea
I bring: 9 years in enterprise onboarding
Looking for: Product-minded engineer
Commitment: Full-time after funding
Location: Pune or remote

I bring 5 years of enterprise onboarding (currently SAP). Ideally you've built ML systems in production. Incorporated, self-funded so far.

Pune, India · remote OKgainsightproject managementapis

Open

Experience

Senior Customer Success Manager
Feb 2024 - Present
SAP · 2 yr 8 mo · Full-time · Pune, India
- Cut churn on the onboarding book from 13% to 5%.
- Kept net revenue retention above 133% on a $4 million book.
- Onboarded 81 enterprise customers.
Customer Success Manager
May 2022 - Feb 2024
InMobi · 1 yr 9 mo · Full-time · Pune, India
- Cut churn on the onboarding book from 9% to 7%.
- Onboarded 199 enterprise customers.

References

No references yet.

Education

IIT Bombay
B.Tech, Business Administration
2017 - 2021

Details

Compensation expectations

What they are targeting for their next role.

Visible to connections

Direct contact details

Direct email and a scheduling link.