Saloni Luthra

Operations Manager at Summit AI · Technical program management

Summit AI

Jaipur, India · IST (UTC+5:30)

10+ years experience

Jadavpur University

English, Hindi

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Overview

11 years in operations, the last 3 at Summit AI, where I lead the TPM team. Ran the TPM program across 12 teams to launch on schedule. Brought support first-response time from 25 hours to under 2. Before that: Qualcomm and HCLTech. Most at home with Jira and roadmapping. Plant-based cook and baker.

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Skills

risk managementroadmappingcross-team deliveryprogram managementJira

Experience

Operations Manager
Nov 2023 - Present
Summit AI · 2 yr 11 mo · Full-time · Jaipur, India
- Launched operations in 13 cities.
- Cut cost per order by 36% with routing and staffing changes.
- Rebuilt the planning process the company still runs every quarter.
Operations Associate
May 2021 - Nov 2023
Qualcomm · 2 yr 6 mo · Full-time · Jaipur, India
- Built the privacy programme for launches in 24 countries.
- Secured 7 payments licences.
Program Manager
Apr 2019 - May 2021
HCLTech · 2 yr 1 mo · Full-time · Jaipur, India
- Launched operations in 4 cities.
Operations Associate
May 2016 - Apr 2019
Airtel · 2 yr 11 mo · Full-time · Jaipur, India
- Built the privacy programme for launches in 26 countries.
- Negotiated 271 commercial agreements a year.

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Education

Jadavpur University
B.E., Business Administration
2010 - 2014

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