Seojun Lim

S

Director of Design at Woolworths Group · B2B dashboards · data visualisation, information architecture

Woolworths Group
Seoul, South Korea · KST (UTC+9)
11+ years experience
Ateneo de Manila University
English, Korean
Messaging unavailable

Overview

Based in Seoul. I lead B2B dashboards at Woolworths Group. Ran 97 usability sessions and turned them into a research repository. Cut support tickets about enterprise by 33% with clearer copy and states. Before that: ByteDance and PropertyGuru. Board member at a local non-profit.

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  • Speaking or podcast invitations
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Replies between meetings, usually same day

Skills
information architectureFigmadata visualisation

Experience

  1. Director of Design
    Mar 2025 - Present
    Woolworths Group · 1 yr 7 mo · Full-time · Seoul, South Korea
    • Brought the enterprise flows to WCAG 2.2 AA.
    • Built a component library 25 engineers ship with every day.
  2. UX Researcher
    Dec 2023 - Mar 2025
    ByteDance · 1 yr 3 mo · Full-time · Seoul, South Korea
    • Ran 111 usability sessions and turned them into a research repository.
    • Cut support tickets about enterprise by 38% with clearer copy and states.
  3. UX Researcher
    Mar 2021 - Dec 2023
    PropertyGuru · 2 yr 9 mo · Full-time · Seoul, South Korea
    • Cut support tickets about enterprise by 37% with clearer copy and states.
    • Built a component library 60 engineers ship with every day.
  4. Product Designer
    Sep 2017 - Mar 2021
    Traveloka · 3 yr 6 mo · Full-time · Seoul, South Korea
    • Cut support tickets about enterprise by 29% with clearer copy and states.
    • Brought the enterprise flows to WCAG 2.2 AA.
  5. Senior Product Designer
    Jul 2015 - Sep 2017
    ByteDance · 2 yr 2 mo · Full-time · Seoul, South Korea
    • Cut support tickets about enterprise by 47% with clearer copy and states.
    • Shipped the enterprise redesign that lifted task completion 12%.

Projects

Conference talk: lessons from enterprise
2024

What went wrong and what worked while scaling B2B dashboards.

References

No references yet.

Education

  1. Ateneo de Manila University
    BS, Psychology
    1999 - 2003

Details

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