Sreeparna Poulami Das

S

Solutions Engineer at Saffron Analytics · integrations, technical discovery

Saffron Analytics
Kolkata, India · IST (UTC+5:30)
4+ years experience
IIT Hyderabad
English, Hindi, Bengali
Messaging unavailable

Overview

4 years in customer success, the last 2 at Saffron Analytics, where I work on the solutions team. Onboarded 112 enterprise customers. Cut churn on the solutions book from 9% to 5%. Home cook with strong opinions about biryani.

Good reasons to reach out
  • Second opinions on solutions engineering decisions
  • Working sessions on demos
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Skills
technical discoverySQLintegrationsdemossolutions engineering

Experience

  1. Solutions Engineer
    Dec 2024 - Present
    Saffron Analytics · 1 yr 10 mo · Full-time · Kolkata, India
    • Kept net revenue retention above 111% on a $27 million book.
    • Onboarded 50 enterprise customers.
  2. Customer Success Manager
    Oct 2022 - Dec 2024
    American Express · 2 yr 2 mo · Full-time · Kolkata, India
    • Cut churn on the solutions book from 18% to 5%.
    • Onboarded 138 enterprise customers.

References

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Education

  1. IIT Hyderabad
    B.Tech, Communications
    2017 - 2021

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