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Stephen Austin

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Director of Design, Verizon - data visualisation · Figma · information architecture

Works at
Verizon
Location
San Francisco, CA · PT (UTC-8)
Experience
14+ years experience
Education
UCLA
Languages
English
Co-founder
Message Connect

Overview

I lead B2B dashboards at Verizon in San Francisco. Shipped the enterprise redesign that lifted task completion 31%. Built a component library 88 engineers ship with every day. Before that: Citi and PwC.

Good reasons to reach out
  • People who want to build this with me
  • Speaking or podcast invitations
  • Second opinions on Figma decisions
Please don't message about
  • Offshore staffing offers
  • Crypto token projects
  • Unpaid work or spec projects
Skills
data visualisationFigmainformation architecture
Co-founderLooking for a co-founder
closes in 3 months

Looking for a go-to-market co-founder for price monitoring for D2C brands

The idea
Price monitoring for D2C brands
Stage
Customer interviews
I bring
6 years in B2B dashboards
Looking for
Commercial co-founder who has sold to enterprises
Commitment
Full-time after funding
Location
San Francisco or remote

I bring 14 years of B2B dashboards (currently Verizon). Ideally you've sold to enterprises. Have a working prototype and design partners.

San Francisco, CA · remote OKdata visualisationinformation architecturefigma
Open

Experience

  1. Director of Design
    Aug 2023 - Present
    Verizon · 3 yr 3 mo · Full-time · San Francisco, CA
    • Brought the enterprise flows to WCAG 2.2 AA.
    • Cut support tickets about enterprise by 34% with clearer copy and states.
  2. Staff Product Designer
    Aug 2021 - Apr 2023
    Citi · 1 yr 8 mo · Full-time · San Francisco, CA
    • Brought the enterprise flows to WCAG 2.2 AA.
    • Built a component library 83 engineers ship with every day.
  3. Product Designer
    Nov 2017 - Aug 2021
    PwC · 3 yr 9 mo · Contract · San Francisco, CA
    • Brought the enterprise flows to WCAG 2.2 AA.
    • Shipped the enterprise redesign that lifted task completion 26%.
  4. UX Researcher
    Sep 2014 - Nov 2017
    Wayfair · 3 yr 2 mo · Full-time · San Francisco, CA
    • Ran 99 usability sessions and turned them into a research repository.
    • Cut support tickets about enterprise by 23% with clearer copy and states.
  5. Product Designer
    Dec 2012 - Sep 2014
    Bank of America · 1 yr 9 mo · Full-time · San Francisco, CA
    • Built a component library 61 engineers ship with every day.
    • Brought the enterprise flows to WCAG 2.2 AA.

Projects

Write-up: B2B dashboards in practice
2025

A long-form guide to B2B dashboards for people starting out.

References

No references yet.

Education

  1. UCLA
    BS, Architecture
    2008 - 2012

Details

Compensation expectations
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