Susan Chambers

S

Product Marketing Manager at Arcadia Technologies · pricing, sales enablement

Arcadia Technologies
Seattle, WA · PT (UTC-8)
8+ years experience
Rhode Island School of Design
English, French
Messaging unavailable

Overview

I've spent 9 years on product marketing - first at Databricks, now at Arcadia Technologies. Launched 8 campaigns, 6 of them in new markets. Hired and trained a product marketing team of 8. Before that: EY and Fidelity Investments. Big believer in written communication.

Good reasons to reach out
  • Thoughtful intros to people in my field
  • Questions about payments
Please don't message about
  • Generic networking requests
  • Sales demos
  • Offshore staffing offers
Skills
pricingpositioningCRMcompetitive intelligencelaunchessales enablement

Experience

  1. Product Marketing Manager
    Dec 2025 - Present
    Arcadia Technologies · 10 mo · Full-time · Seattle, WA
    • Cut time-to-first-value for new payments customers from 17 days to 2.
    • Launched the payments product in 13 markets.
  2. Growth Marketing Manager
    Jan 2024 - Dec 2025
    EY · 1 yr 11 mo · Full-time · Seattle, WA
    • Rebuilt the product marketing reporting so every rupee and dollar of spend is traceable.
  3. Growth Marketing Manager
    Jun 2022 - Jan 2024
    Fidelity Investments · 1 yr 7 mo · Full-time · Seattle, WA
    • Rebuilt the product marketing reporting so every rupee and dollar of spend is traceable.
    • Launched 11 campaigns, 3 of them in new markets.
  4. Growth Marketing Manager
    Nov 2019 - Jun 2022
    Zoom · 2 yr 7 mo · Full-time · Seattle, WA
    • Launched 18 campaigns, 5 of them in new markets.
  5. Marketing Associate
    Sep 2018 - Nov 2019
    Databricks · 1 yr 2 mo · Full-time · Seattle, WA
    • Launched 18 campaigns, 6 of them in new markets.

Projects

Conference talk: lessons from payments
2025

What went wrong and what worked while scaling payments.

Open-source competitive intelligence toolkit
2023

A small library for payments that 60 developers star on GitHub.

References

No references yet.

Education

  1. Rhode Island School of Design
    BFA, Communications
    2013 - 2017

Details

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