Tejas Mandar Vora

Design Manager at Quayside Technologies · usability testing, user research

Quayside Technologies

Pune, India · IST (UTC+5:30)

8+ years experience

IIT Bombay

English, Hindi, Marathi

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Overview

Based in Pune. I lead user research at Quayside Technologies. Cut support tickets about research by 34% with clearer copy and states. Before that: Cisco and Meesho. Most at home with user research and jobs to be done. Yoga every morning.

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Travels often; replies within 48 hours

Skills

user researchinterviewsusability testingsynthesisjobs to be done

Experience

Design Manager
Oct 2024 - Present
Quayside Technologies · 2 yr · Full-time · Pune, India
- Shipped the research redesign that lifted task completion 15%.
- Cut support tickets about research by 49% with clearer copy and states.
- Built a component library 87 engineers ship with every day.
UX Researcher
Jun 2022 - Oct 2024
Cisco · 2 yr 4 mo · Full-time · Pune, India
- Brought the research flows to WCAG 2.2 AA.
- Cut support tickets about research by 39% with clearer copy and states.
UX Researcher
Dec 2019 - Jun 2022
Meesho · 2 yr 6 mo · Full-time · Pune, India
- Brought the research flows to WCAG 2.2 AA.
UX Researcher
Oct 2018 - Dec 2019
Goldman Sachs · 1 yr 2 mo · Full-time · Pune, India
- Shipped the research redesign that lifted task completion 22%.

Projects

Write-up: user research in practice

2023

A long-form guide to user research for people starting out.

References

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Education

IIT Bombay
B.Tech, Human-Computer Interaction
2013 - 2017

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