Thomas Tom Thompson

Overview

Senior Engineering Manager at Grab, focused on ML infrastructure. Moved 92% of ML platform traffic off a legacy monolith without a customer-facing incident. Reduced cloud spend on ML platform by 26% in two quarters.

Replies between meetings, usually same day

Experience

1. Senior Engineering Manager

   Oct 2024 - Present
   Grab · 2 yr · Full-time · Auckland, New Zealand
   • Built the experimentation framework 16 product teams use to ship changes safely.
   • Reduced cloud spend on ML platform by 33% in two quarters.
   • Cut p99 latency on the ML platform services from 803ms to 48ms.
2. Senior ML Engineer

   Jun 2022 - Oct 2024
   Google · 2 yr 4 mo · Full-time · Auckland, New Zealand
   • Built the recommendations models now used in 11 product decisions a quarter.
   • Moved the homepage from rules to a learned ranker.
3. Engineering Manager

   Jan 2020 - Jun 2022
   Alibaba Group · 2 yr 5 mo · Full-time · Auckland, New Zealand
   • Wrote the Python service that now handles 5 million requests a day.
4. Engineering Manager

   Mar 2017 - Jan 2020
   Mastercard · 2 yr 10 mo · Full-time · Auckland, New Zealand
   • Brought on-call pages for ML platform down from 31 a week to 1.
   • Moved 61% of ML platform traffic off a legacy monolith without a customer-facing incident.
5. Senior ML Engineer

   Aug 2015 - Nov 2016
   ANZ · 1 yr 3 mo · Full-time · Auckland, New Zealand
   • Moved the homepage from rules to a learned ranker.

Projects

No references yet.

Education

1. Melbourne Business School

   MBA, Business Administration
   2011 - 2013
2. Tsinghua University

   BEng, Computer Science
   2004 - 2008