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Overview
Currently at Kingsway Consulting, where I work on marketplace operations. Brought support first-response time from 16 hours to under 2. Before that: TotalEnergies and Zalando.
Good reasons to reach out
- Second opinions on city launches decisions
Please don't message about
- SEO and link-building offers
- Agency or outsourcing pitches
Skills
unit economicssupply growthcity launches
Experience
- Senior Program ManagerJan 2026 - PresentKingsway Consulting · 10 mo · Full-time · Barcelona, Spain
- Ran the marketplace ops program across 6 teams to launch on schedule.
- Brought support first-response time from 16 hours to under 2.
- Program ManagerJan 2023 - Jan 2026TotalEnergies · 3 yr · Full-time · Barcelona, Spain
- Cut cost per order by 38% with routing and staffing changes.
- Operations AssociateMar 2021 - Jan 2023Zalando · 1 yr 10 mo · Full-time · Barcelona, Spain
- Negotiated 106 commercial agreements a year.
- Secured 6 payments licences.
- Program ManagerDec 2018 - Dec 2020Celonis · 2 yr · Full-time · Barcelona, Spain
- Rebuilt the planning process the company still runs every quarter.
- Launched operations in 13 cities.
- Operations AssociateAug 2016 - Oct 2018IKEA · 2 yr 2 mo · Full-time · Barcelona, Spain
- Negotiated 557 commercial agreements a year.
- Secured 8 payments licences.
References
No references yet.
Education
- University of AmsterdamBSc, Mechanical Engineering2013 - 2016
Details
Compensation expectations
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