Vishal Saurabh Agarwal

Sample

Operations Associate at MakeMyTrip | ex-Qualcomm

MakeMyTrip
Chennai, India · IST (UTC+5:30)
2+ years experience
NIT Surathkal
English, Hindi, Tamil
Open to work
Messaging unavailable

Overview

Currently at MakeMyTrip, where I work on customer operations. Cut cost per order by 18% with routing and staffing changes. Previously at Qualcomm. Most at home with quality and workforce planning. Open-source contributor on weekends.

Good reasons to reach out
  • Roles in privacy and data protection
  • Speaking or podcast invitations
Please don't message about
  • Generic networking requests
  • Agency or outsourcing pitches

Prefers short, specific messages

Skills
qualityautomationcustomer supportZendeskworkforce planning
Open to workLooking for a role
closes in 4 months

Lead Operations Associate roles in e-commerce - Chennai or remote

Target roles
Lead Operations Associate
Level
Senior
Industries
Fintech, Climate tech
Work mode
On-site
Available
From next quarter
Work authorization
Indian citizen
What I'm looking for
A team that ships weekly and owns privacy end to end.
Not interested in
Crypto

2 years in customer operations. Strongest at Zendesk and quality. Serving notice now.

Chennai, India · remote OKworkforce planningautomationquality
Open

Experience

  1. Operations Associate
    Jun 2025 - Present
    MakeMyTrip · 1 yr 4 mo · Full-time · Chennai, India
    • Negotiated 314 commercial agreements a year.
    • Built the privacy programme for launches in 23 countries.
  2. Operations Associate
    Oct 2024 - Jun 2025
    Qualcomm · 8 mo · Full-time · Chennai, India
    • Built the privacy programme for launches in 16 countries.
    • Negotiated 516 commercial agreements a year.

References

No references yet.

Education

  1. NIT Surathkal
    B.Tech, Business Administration
    2019 - 2023

Details

Compensation expectations
What they are targeting for their next role.
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Direct contact details
Direct email and a scheduling link.
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