Wouter Peeters

Overview

I've spent 11 years on customer operations - first at Société Générale, now at Prism Logistics. Ran the support program across 9 teams to launch on schedule. Before that: Capgemini and Allegro. I host a monthly meetup on customer operations.

Slower in the last week of each quarter

Experience

1. Senior Program Manager

   Feb 2026 - Present
   Prism Logistics · 8 mo · Full-time · Amsterdam, Netherlands
   • Rebuilt the planning process the company still runs every quarter.
   • Launched operations in 21 cities.
2. Operations Associate

   Sep 2023 - Oct 2025
   Capgemini · 2 yr 1 mo · Full-time · Amsterdam, Netherlands
   • Built the privacy programme for launches in 11 countries.
3. Program Manager

   Nov 2021 - Sep 2023
   Allegro · 1 yr 10 mo · Full-time · Amsterdam, Netherlands
   • Rebuilt the planning process the company still runs every quarter.
4. Program Manager

   Jan 2018 - Nov 2021
   LVMH · 3 yr 10 mo · Full-time · Amsterdam, Netherlands
   • Ran the support program across 16 teams to launch on schedule.
5. Operations Associate

   Oct 2015 - Jan 2018
   Société Générale · 2 yr 3 mo · Full-time · Amsterdam, Netherlands
   • Secured 6 payments licences.
   • Built the privacy programme for launches in 9 countries.

No references yet.

Education

1. University of Warsaw

   MA, Mechanical Engineering
   2017 - 2019
2. Humboldt University of Berlin

   BA, Mechanical Engineering
   2011 - 2014